Orders
What is the delivery time?
Order delivery takes 3-5 business days, depending on the size and availability of the ordered products.
What are the delivery charges?
We provide free shipping for all orders over PKR 1,000 in Pakistan. International shipping rates are calculated based on location and weight of the order.
For international shipping rates, please see Shipping Policy.
How do I check the delivery status?
All items sold on ranafabrics.com are delivered through reputed courier partners. You will be provided a Tracking ID for your order through email once your order is dispatched. You can then enter that tracking ID on the courier company’s website to track your order.
Can I change my shipping address after my order is placed?
Yes, you can update your shipping address within 24 hours of placing your order. After that, your order may already be dispatched, and changes may no longer be possible.
Placing The Order
Can I cancel my order?
Yes, you can cancel your order within 24 hours of purchase by sending us an email, messaging on our page or calling at the Call Center.
How can I place an order?
Once your desired product has been selected, you will need to confirm to place your order. There are three ways you can place your order:
- Ordering through the Product Screen
- Add to Cart Button
How do I complete an order?
Once you are done with your shopping, you will need to make your payment and enter your delivery address. This is a much easier process if you are a registered ranafabrics.com member. You will be asked to enter your:
- Billing Information
- Payment Information
Can I add items to the existing order?
Yes, you can combine orders or add items to an existing order if the order has not been processed.
Can I suggest changes to an order?
Yes, you can make changes to an order within 24 hours of order placement by sending us a request through email. Changes will only be made if the order has not been processed.
How can I check the status of my order?
To determine the status of an order you placed, you can call the Call Center or inbox us on our page where our representatives are on standby to serve and answer your queries.
How will I know if Rana Fabrics has received my order?
Once your order has been logged, you will receive an email containing the details of your order. A unique Order ID, listing and price of the item(s) you have ordered will be provided to you in this email.
Shipping & Returns
How do I return an item?
Follow these steps:
- Complete the Return Form – Download and fill out the form if you don’t already have one.
- Repack the Merchandise – Include the item(s) and the completed Return Form in your shipment.
- Ship to Us – Return the items via traceable delivery (courier or registered post) to the following address:
- Address: Shop P 121, Usmania Block, Makki Market, Railbazar, Faisalabad.
- Contact: 0300 2669 345 | WhatsApp: 0300 2669 345
What is your return policy?
Returns are accepted within 3 days of delivery for eligible items. Products must be unused, unstitched, unwashed, in original packaging, and returned with all original labels and accessories.
When will my order be shipped?
Orders are typically dispatched within 1 business day. Once shipped, you'll receive a confirmation with tracking details to monitor your delivery.
Do processing times affect delivery times?
Yes, processing times are separate from the 3-5 working day delivery timeframe and may vary based on the season.
Does the price of the order include shipping?
Typically, we will indicate shipping charges separately as part of the order. The final payment amount charged will include shipping charges. Rana Fabrics provides free shipping on all orders above PKR 1,000 in Pakistan.
How long will it take until I receive my order?
Orders are typically delivered within 3–5 business days after dispatch, depending on your location. You'll receive tracking details as soon as your order is shipped.